Privacy Policy

1. Who We Are

Welcome to AkaruiSkin (“we”, “us”, “our”). We value your trust and are committed to keeping your personal information safe and secure.

This Privacy Policy explains how we collect, use, and protect your data when you visit our website or book our professional haircare services. By using our services, you agree to the practices described in this policy.

2. Information We Collect

We may collect different types of information to provide and improve our services:

a. Personal Details

  • Name
  • Email address
  • Phone number
  • Date of birth

b. Booking & Service Information

  • Appointment details
  • Service history
  • Preferences and feedback

c. Hair & Scalp Information

  • Hair type and condition
  • Scalp conditions
  • Allergies or sensitivities
  • Relevant medical disclosures

d. Payment Details

  • Billing information (handled securely by third-party providers; we do not store full card details)

e. Technical Information

  • IP address
  • Device and browser type
  • Website activity through cookies

3. How We Use Your Data

Your information is used to help us deliver a better experience, including:

  • Managing your bookings and appointments
  • Personalizing haircare services based on your needs
  • Sending confirmations, reminders, and updates
  • Improving our services and customer experience
  • Processing payments securely
  • Meeting legal and regulatory requirements

4. Use of Health Information

Any hair or scalp-related information you share is used only to ensure your services are safe and suitable. It also helps us tailor services specifically for you. All such information is handled with strict confidentiality.

5. When We Share Your Data

We do not sell or rent your personal information. However, we may share it with:

  • Trusted service providers such as payment processors or booking platforms
  • Our trained staff for the purpose of delivering your services
  • Legal authorities if required by law

All parties handling your data are expected to maintain its security.

6. How We Protect Your Data

We take reasonable steps to safeguard your information, including using secure systems, limiting access to sensitive data, and regularly monitoring our processes.

While we follow best practices, please note that no online system can be completely secure.

7. How Long We Keep Your Data

We retain your personal information only for as long as necessary to provide our services and comply with legal or regulatory requirements.

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data
  • Correct or update your information
  • Request deletion of your data
  • Opt out of marketing communications

To exercise these rights, you can contact us using the details below.

9. Cookies

Our website uses cookies to improve your browsing experience, understand user behavior, and remember your preferences. You can disable cookies in your browser settings, though some features may not work properly.

10. External Websites

Our website may include links to third-party sites. We are not responsible for how those websites collect or use your data.

11. Policy Changes

We may update this Privacy Policy from time to time. Any changes will be posted here and will take effect immediately.

12. Contact

If you have any questions about this policy or how your data is handled, please contact us at: support@akaruiskin.com